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3 The College's Services

3.6 Security

Antivirus / Anti-malware

Computers provided by the College (and our servers) have Microsoft Endpoint Protection installed. Please don't install any other anti-virus/malware software on these computers, it will just work against the other and slow things down.

Personally owned devices are your responsibility to protect from malware. At the time of writing, ICT staff suggest using AVG Free, or Microsoft Windows Defender. Linux computers might use ClamAV. These are all free and work well. Again, only use one antivirus program - you really don't need more than one, they are just trying to make money off you!

Operating system updates

The College regularly updates servers and computers. Tuesdays are referred to as "Patch Tuesday" - this is the afternoon we restart the servers to install the updates.

You should likewise keep your personally owned devices up to date, installing the updates at least once per week. This will help to prevent malware and glitches.

Application updating

Just as for the operating system, individual applications usually can be updated. Often under the Help menu, there will be a 'Check for updates' option. Some will automatically check for updates every time they are used. Keeping apps up to date also helps prevent malware and glitches.

MobileIron

This is a program the College will be using to help secure mobile devices. A device is registered with the MobileIron software, from which point certain controls are possible, such as locking or wiping the device if it is stolen. Only authorised ICT staff have access to these functions. More info will be provided about MobileIron once it is implemented.

Usernames & Passwords

The College provides a set of credentials (username and password) for staff and students, which are used to access all the private services including Moodle courses, email, school computers, intranet sites, admin systems, etc

NEVER EVER SHARE YOUR PASSWORD

If someone uses your username to access a system, YOU are still at fault for everything they do.

  • If a staff member is filling in for you, they should use their own username and password. ICT services can grant access to whatever they need - we can even forward email from your account to theirs. Don't let them use your account!
  • If a fellow student's account is disabled or expired, they should see ICT Services to get it sorted - don't let them use your account!

Let me repeat this advice:

NEVER EVER SHARE YOUR PASSWORD